General Server Issues

  • Compatible Docker Version

    Ensure the system is running compatible versions of docker and docker compose. See System Requirements for more details.

  • Cloud Security Groups

    If the security group rule in the AWS / Azure / OCI console that allows https into the Web App restricts connections by IP address (the source IP is not “0.0.0.0/0”), then an additional rule must be added to allow the server to connect to itself.

    This is done by creating an additional rule to the security group allowing https connections from the same security group.

../../_images/ip_allowlist_example.jpg

Security Group Example